Mind the Gap.Because the gap between intent and impact matters.
A four-workshop cultural competency CPD programme for organisations serious about closing the distance between what they say they value and what people actually experience.
Cultural competency is a practice, not a poster.
Mind the Gap is built for teams who've done the statements and the strategy days and are ready for the honest, structural work — the kind that changes how meetings run, how policies are written, and how people actually feel when they walk into your organisation.
Four sessions. One shift in practice.
Each workshop runs 2 hours, interactive, with pre-work, live discussion and a follow-up action commitment.
- 4 × 2-hour interactive workshops
- 8 CPD hours per participant
- CPD Certificate of Completion
- Pre and post programme impact assessment
- Tailored to your sector & workforce
- Optional 6-month follow-up support
Understanding cultural competency as a practice, not a checkbox. The vocabulary, the frameworks, the honest reflection.
Micro-behaviours, language, meeting design, feedback culture — the small moves that decide whether people stay.
Where cultural competency meets neurodivergence, disability and family reality — with case studies from Sharleen's practice.
Turning learning into structure: policy edits, complaint pathways, measurement, and how to keep the change alive at 6 and 12 months.
Tailored for four sectors.
Schools, MATs, colleges and alternative provisions building genuine inclusion into policy, pastoral practice and classroom culture.
NHS teams, GPs, midwifery, social workers and mental health services working with racialised, faith and SEND communities.
Frontline services, family charities and grant-funded programmes strengthening reach into under-served communities.
People teams, ERG leads and executive groups shifting from optical diversity to felt inclusion inside teams.
Every participant earns a branded CPD certificate.
On completion of all four workshops, participants receive an officially issued McDWorks CIC Certificate of Completion — accredited for 8 CPD hours, personalised with the recipient's name, unique certificate ID and issue date. Downloadable as a signed PDF from the student dashboard.
- Unique certificate number (MTG-YYYY-XXXXXX)
- Signed by Director, McDWorks CIC
- Instant PDF download after 100% completion
- Verifiable via admin lookup for employers
Bring Mind the Gap to your team.
Tell us about your organisation, your workforce, and the outcomes you want to see. We reply within two working days with a scoped proposal, pricing and dates.